Customs

Tongkat ali is not a restricted substance, nowhere in the world. Thus, we ship retail quantities to any country in the world, and the recipient does not need a license or prescription to receive it.

However, the import of wholesale quantities and the local distribution of tongkat ali may need a government license.

Please note that government licenses and all customs matters are the responsibility of the recipient.

This includes customs charges as well as requests and complaints at a country's customs authorities, in case a package has been opened for examination and not properly sealed again thereafter.

Customs officials of some countries may remove a small amount of merchandise for examination. Please note that in such a case, we cannot reship the lacking amount (usually less than 5 grams).